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Inside the Cheesecake Factory
futureofcapitalism.com
Atul Gawande has an article in the New Yorker about what medicine can learn from the Cheesecake Factory restaurant chain. Dr. Gawande doesn't quite make it explicit, but there's passage that does a wonderful job of explaining how the profit motive in capitalism reinforces the virtue of thrift: They watched for waste—wasted food, wasted time, wasted effort. The formula was Business 101: Use the right amount of goods and labor to deliver what customers want and no more. Anything more is waste, and waste is lost profit.
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Inside the Cheesecake Factory
futureofcapitalism.com
Atul Gawande has an article in the New Yorker about what medicine can learn from the Cheesecake Factory restaurant chain. Dr. Gawande doesn't quite make it explicit, but there's passage that does a wonderful job of explaining how the profit motive in capitalism reinforces the virtue of thrift: They watched for waste—wasted food, wasted time, wasted effort. The formula was Business 101: Use the right amount of goods and labor to deliver what customers want and no more. Anything more is waste, and waste is lost profit.
Read More...
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Atul Gawande
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